Items disappear when returning to game

[Mom 0]

My son plays on Apple 6SE 

When he closed out of the game and restarted the game his clothes and stuff he had earned were gone 

[Mom 0]

Following up based on some other posts. He is on his own server and the only player there 

[Catsbit.Care 51]

On 4/26/2020 at 4:19 AM, Mom said:

Following up based on some other posts. He is on his own server and the only player there 

Hi there, 

Thanks for properly describing your problem. 

Some players really have such a problem in this version of the game.. We will examine it carefully while developing a new one. 

Say hello to your son 

[Lyu 0]

I was also affected by the same bug, Moreover the items I got for the buy disappeared.

(USE Device : iPhone SE iOS13.5.1)

Since happens quite often, I want you to refund if the real intention.

Please abolish the billing system until the disappearance bug is fixed.

 

[Mak_Akshay 1]

On 4/27/2020 at 5:04 PM, Catsbit.Care said:

Hi there, 

Thanks for properly describing your problem. 

Some players really have such a problem in this version of the game.. We will examine it carefully while developing a new one. 

Say hello to your son 

Hey I need a solution on we can delete our own server 

So many times I create my own server 

After unexpected exit 

A random player is admin or owner 

He kicking me from my own server

Please understand

[MJ78 29]

I too have encountered that problem, unfortunately there is only one solution: Create a new server and change the name of it.  What is happening is simple- someone has copied your server name and created their own, it's essentially a race- if they create it first then they are the owner and can kick you even though you created the server.  Basically you created a server while another one with the same name was there first, get it?  I create popular rooms and people steal them all the time, cant stop it.  Next time you create a room(server) go into the room list(top left beside menu) and check to see who the owner is.  Have fun!

MJ