Sadness sad 0 Posted October 10 Hi, I bought two sets of 250 coins this time for a total of 500 coins, but I only received 250 coins. Could you please help me? Share this post Link to post Share on other sites
Catsbit.Guard 560 Posted October 10 38 minutes ago, Sadness sad said: Hi, I bought two sets of 250 coins this time for a total of 500 coins, but I only received 250 coins. Could you please help me? Hi there, these coins were successfully credited to your account as for the second payment, made 10 minutes later, it was declined Share this post Link to post Share on other sites
Sadness sad 0 Posted October 10 If the second payment was cancelled, does that mean the ￥3240 will be returned to my google play balance? If so, should I wait a bit since the balance has not yet been returned? Share this post Link to post Share on other sites
Sadness sad 0 Posted October 10 (edited) 3 hours ago, Sadness sad said: 3 hours ago, Sadness sad said: @Catsbit.Guard If the second payment was cancelled, does that mean the ￥3240 will be returned to my google play balance? If so, should I wait a bit since the balance has not yet been returned? Edited October 10 by Sadness sad Share this post Link to post Share on other sites
Catsbit.Guard 560 Posted October 10 5 hours ago, Sadness sad said: these coins were successfully credited to your account, and the second transaction has been canceled. If money was withdrawn from your account twice you dodn't get any refund, you should contact Google Play Support to resolve this issue. Share this post Link to post Share on other sites
Sadness sad 0 Posted October 12 I inquired with Google and was told that I could not get a refund and to speak with the developer of the game again. But even if I talk to them, I probably won't get my google play balance back. Share this post Link to post Share on other sites
Catsbit.Guard 560 Posted October 12 4 hours ago, Sadness sad said: I inquired with Google and was told that I could not get a refund and to speak with the developer of the game again. But even if I talk to them, I probably won't get my google play balance back. hi, the first transaction you made GPA.3353-8807-8475-62208 - you were credited with 250 coins that you have already spent the second and the third tries were declined - so we don't even have your money on our account i can give you numbers of these unsuccessful transactions GPA.3369-7986-1396-10297 and GPA.3375-6910-9663-64926 Share this post Link to post Share on other sites
