Bugged store

[Mateus Gamer 38]

Hello catsbit, I bought this item (centry) in the store and it's not showing that I bought it, but when I click on it it says that the item is already mine, but in the store it's not mine, what could have happened? Note: I purchased via PIX. If you can help, I would appreciate it.

[Catsbit.Care 2,428]

On 2/24/2024 at 4:25 PM, Mateus Gamer said:

Hello catsbit, I bought this item (centry) in the store and it's not showing that I bought it, but when I click on it it says that the item is already mine, but in the store it's not mine, what could have happened? Note: I purchased via PIX. If you can help, I would appreciate it.

Hi there, 

please gibe me your transaction id 

[Mateus Gamer 38]

7 hours ago, Catsbit.Care said:

Olá, 

por favor me dê seu ID de transação 

ID da transação: E18236120202402201517s1344af4726

[Catsbit.Care 2,428]

22 hours ago, Mateus Gamer said:

ID da transação: E18236120202402201517s1344af4726

I need your transaction id provided by Google Play/App Store

on Google Play it looks like GPA.****-****-****-****

[Mateus Gamer 38]

17 minutes ago, Catsbit.Care said:

Preciso do seu ID de transação fornecido pelo Google Play/App Store

no Google Play parece GPA.****-****-****-****

Número do pedido:

GPA.3331-7690-1364 33242

Data do pedido: 20 de fev. de 2024 12:19:00 BRT

 

 

[Mateus Gamer 38]

10 minutes ago, Mateus Gamer said:

Número do pedido:

GPA.3331-7690-1364 33242

Data do pedido: 20 de fev. de 2024 12:19:00 BRT

 

Meu ID: 37CC1035F2117192

 

[Catsbit.Care 2,428]

This item was granted to your account.

Sorry for the inconvenience

Thanks for your patience