Hi,
Thank you for your response and efforts to fix this problem, I am now quite worried as its been a day and the prime server says I'm still logged in. I hope this issue can be worked out soon, I will be patient and hopeful. In the meantime I've purchased prime again on another account to secure my progress within that server.
I enjoy playing the game apart from the hackers which is why I enjoy the prime server and justifies the payment for Prime itself apart from no ads, I also like to support the game by purchasing your offers. Just a shame I can't access prime as it's the only server I can stand to play because it's hacker free.
Kind regards,
DankDawg ?